Customer Service
£23,000 - £24,000
Office based
Coventry
Our client
A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
Working in their production team you will get exposure to various departments coordinating all administration needed to meet customer needs.
This is a brilliant opportunity for an entry level or experienced candidate to join a progressive business.
The role
- Delivering excellent customer service via phone and email
- Oversee logistics to ensure timely delivery of goods
- Liaise with suppliers to confirm order and ensure they are correct to what has been agreed
- Ensuring all paperwork is correct, kept up to date and stored correctly
- Provide goods in team with updates when to expect deliveries
- Work towards KPI's
- Ensuring all deliveries are cost effective
- Ensuring CRM system up to date
- Update pricing
The candidate
- Must have excellent attention to detail
- Preferable experience in customer service/ administration
- Ability to liaise with liaise with multiple departments
- Confident communicating with customers via email and phone
- Ability to multi-task
- Excellent work ethic
- Work as part of a team and alone
Interested? Please click apply today!