Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
Our established and growing client based in Caerphilly are looking to recruit a Customer Service Executive to join their busy but friendly team.
The role is to provide a professional and effective point of contact ensuring that a courteous, helpful and supportive service is provided to customers and colleagues alike.
Are you looking for an office based role and have retail/ customer service experience?
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
General
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
We're looking for a Payroll Customer Advisor to join our Payroll team at DS Smith's Business Service Centre in Caerphilly.
About the role
In this position, you'll be responsible for administration and customer facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 6,000 colleagues.