Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
To answer inbound sales calls to customers who have enquired through various marketing channels about our direct cremation plans with the objective of answering any queries regarding the plans and setting up sales.
General
Our client is a specialist Company providing important services to their clients.
They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Inbound Sales team.
We are looking for a Customer Support Advisor who will be responsible for responding to all customer enquiries regarding presales, orders, deliveries, payments and product information.
Are you a good communicator who develops and maintains good working relationships with colleagues, and has credibility with peers, who enjoys working in fast-paced environment and is enthusiastic and self-motivated?
Key Responsibilities of the Customer Support Advisor
Responding to all customer enquiries regarding presales, orders, delivery, payment, sales days and product information effectively.
To answer inbound sales calls to customers who have enquired through various marketing channels about our direct cremation plans with the objective of answering any queries regarding the plans and setting up sales.
General
Our client is a specialist Company providing Direct Cremation funeral services.
They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Inbound Sales team.