Connect2Kent is currently seeking a Income Recovery Officer to join a temporary on-going assignment for Kent County Council's Financial Assessment and Income Unit.
£13.02 per hour; Maidstone based
Office based for the first 2-3 months, potential of hybrid after training.
My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team.
The Officer will be expected to recover all debts in accordance to the councils procedures.
The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.
Working in the Council tax Enforcement team I am seeking two experienced Revenues Officers to administer Council Tax accounts and other revenue streams in line legislation.
Efficiently and effectively recover debts due to the Council.
Assist with the preparation and representation of the Council in the Magistrates Court, County Court, High Court and Tribunals as well as the management and monitoring of the Enforcement Agents and other collection agents and recovery processes.
Are you skilled in communication and problem-solving, with a desire to assist tenants in navigating financial challenges and maximising their income potential?
Are you seeking an opportunity with an organisation that prioritizes employee well-being and offers outstanding benefits?
Do you thrive in a collaborative environment where you can work closely with a supportive team to ensure the financial well-being of tenants within a purpose-driven organisation?
We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits.
Completing income and expenditure assessments, presence at sign-ups.
Referring vulnerable customers to support agencies, including Financial Inclusion etc.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.