Connect2Kent is currently seeking a Income Recovery Officer to join a temporary on-going assignment for Kent County Council's Financial Assessment and Income Unit.
- £13.02 per hour
- Maidstone based
- Monday - Friday 09:00-17:00
- Office based for the first 2-3 months, potential of hybrid after training.
Job Purpose
Working within a team responsible for the recovery of income following non-payment of an invoice. You will, through excellent technical knowledge and a pro-active approach, improve income collection and reduce debt owed to the authority. You will be responsible for quickly building rapport with people we support whilst assisting with a wide range of in-depth queries in a professional, diplomatic and supportive manner.
Skills/Experience
- Experience of working within an administrative environment and/or front facing customer service.
- Experienced finance professional who has led in the recovery of debt in accordance with relevant legislation
- Ability to converse professionally with individuals at all levels of seniority and from different disciplines
- Able to effectively manage customer enquiries, adapting communication style as required.
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Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.