Job Title: Income Mangement Officer
Location: Haringey
Pay Rate: £23 Umbrella P/H
Job Type: Full Time Contract
The Role
We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Completing court applications and referrals. Attendance at court and presenting cases to a County Court Judge, attending evictions.
The Candidate
- Experience of providing advice on housing, welfare benefits and/or rent arrears.
- Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation.
- Extensive experience of working in a customer- focused (including financial and accounting) environment, using computerised, data based systems.
How to apply
Please submit your application via the contract details provided and you will be contracted with further information about this opportunity or email your CV to me directly or call me on