Posted by Dimensions Specialist Recruitment Ltd • £33K/yr to £50K/yr
As they grow and evolve further, they are now seeking Quality Assurance/Complaints Analysts who will be responsible for handling and analysing complaints and errors identified within the Operational teams, as well as providing expert advice and lead on improvement activities by identifying technical issues and learning from areas of good practice.
As an organisation they have grown consistently over the last couple of years in terms of new business acquisitions and new business wins.
I am working with a leading employer in the financial services sector who have a reputation for challenging existing thinking on pensions, benefits and investment advice.
We are looking for a Process Coach ( Network ) to join Thames Water on a permanent basis.The Process Coach's role is to develop and deliver the company's Licence to Operate (LTO) programme, which demonstrates the competency of internal and third-party staff working on the clean water networks, including Repair and Maintenance (R&M) teams.
Coaches articulate and demonstrate high standards of operational excellence within front-line operational teams through developing, delivering, and assessing competency for individuals, teams, and regions in line with the Thames Water values, policies and procedures.
Are you looking to support and make a difference in your community?
Are you looking for a challenging yet rewarding role?
Would you like a role that offers benefits including 33 days holiday (inclusive of bank holidays), enhanced sick pay and maternity pay schemes, auto enrolment pension scheme and opportunities for professional development?