Our client are a leading law firm who are now looking to recruit an IT Change Analyst (ITIL, ITIL Change Management) on a permanent basis to assist with the firms IT change management activity.
This opportunity joins the firms Global Systems Team.
This involves facilitating and chairing the weekly Change Advisory Board (CAB), checking RFCs for correctness and completeness, and encouraging compliance with the change management process and policies.
The client love ITIL and would like someone who is ITIL qualified and has commercial experience.
ITIL IT Service Transition Manager for an excellent MSP, the role is essential in ensuring the seamless transition of services from delivery to operational support.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
If you have strong communication skills, a knack for solving problems, and a solid background in ITIL processes, this is a fantastic opportunity to grow your career in a fast-paced and collaborative environment.
About the Role
Signet are looking for a proactive and dynamic System Support Analyst to join our clients team and provide first-line support for users in line with ITIL processes.
You will act as the first point of contact for IT-related issues, working with both internal teams and 3rd-party suppliers to resolve incidents, manage service requests, and ensure smooth IT operations across the business.