2nd Line Support Analyst - Edinburgh or Glasgow - 3 Month Contract
Lorien's Public Sector client are currently recruiting for a Business Architect to join on a 6 month initial contract, inside of IR35.
The successful candidate will have the following skills/knowledge:
- Excellent customer care, communication skills and telephone manner. (Successful candidates are expected to display a sound command of written and spoken English)
- Experience of working in an IT Support Service (2nd Line) or similar ITIL support role
- Windows Operating Systems (Windows 10, Server 2012/16) ,
- MS Office 2016/365 ,
- Active Directory,
- Microsoft Exchange Server 2016/365,
- SCCM 2016
- Experience of troubleshooting Microsoft based operating systems with emphasis on Windows 10 and Microsoft Office products.
- MS Teams.
- Onedrive.
- M365.
- Supporting customer who use Exchange online.
- Experience of supporting cloud based technologies.
- ITIL Foundation qualified
Should this position be of interest please submit your CV and I will be in contact as required.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.