My client, a global e-commerce company, are looking for an Italian speaking Onboarding Support Specialist to support and onboard Italian customers as well as improve onboarding processes.
Contract Duration - 9 Months - flex to go perm/extension.
You will be directly responsible for impacting a customer's first experience of working with our business, working to KPIs that directly measure customer experience.
Fluent Italian is essential together with SAP or a similar ERP system
Experience in payment processing and knowledge of payments on banking platforms with 2 years experience in financial services and an understanding of accounting principles
Our client based in the city is looking for a Settlements clerk to perform daily operational activities, processing payments for customers, prepare and check funding documents, support, confirm, settle and match Treasury Activity, maintain/update-daily interest rates and other currency rates, record and action service calls from customers, Escalation of issues to Settlements Manager.
We are hiring for a French & Italian speaking Customer Service Executive to join a leading and well established global technology brand to support business customers with calls, emails and live chat for the EMEA territory.
COMPANY
Our global client is a world leading brand in the technology industry.