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An International Legal and Financial Services company based in Central Leeds is looking to expand it's IT Operations Team.
The team is responsible for monitoring and supporting all internal systems using monitoring tools ensuring all system monitoring alerts are processed in a timelymanner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
The Company are an IT Business Partner & Enterprise solutions provider.
We expertly blend our products and services to offer the right level of support for individual and business needs by offering packaged platforms and tailored solutions that help Business' reach their full potential.
We offer complete end-to-end solutions that enhance people's performance.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
Key Responsibilities
Incident Response:.
General
As a Junior IT Engineer based in Manchester, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.
As the IT Support Engineer you will provide both 1st line support, tackling a wide array of hardware and software challenges.
We are looking for a skilled IT Support Engineer to join one of the UK's leading automotive distruptors.
As the frontline hero, you will be instrumental in ensuring their bespoke systems run smoothly, resolving technical issues swiftly to maintain business continuity.