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An International Legal and Financial Services company based in Central Leeds is looking to expand it's IT Operations Team.
The team is responsible for monitoring and supporting all internal systems using monitoring tools ensuring all system monitoring alerts are processed in a timelymanner, managing all Incidents and Changes are dealt with appropriately.
This role will require 4 on 4 off shift pattern comprising of two 12 hour days and two 12 hour nights.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
Key Responsibilities
Incident Response:.
General
As a Junior IT Engineer based in Manchester, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.
As the IT Support Engineer you will provide both 1st line support, tackling a wide array of hardware and software challenges.
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