Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator.
This is an exciting role where you can make a real impact.
Posted by IT Talent Solutions Ltd • £40K/yr to £42K/yr
As part of our team, you'll work on a variety of tasks, from user support to designing and implementing high-level infrastructure.
We are a managed service provider, offering a dynamic environment where skilled professionals excel in delivering diverse projects and providing top-notch end-user support.
We prioritise building strong client relationships and continuously adapt to their evolving needs.
Our client is seeking an experienced IT Service Desk Analyst to join their growing team.
You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff.
This role offers a competitive salary of £28K The successful candidate will have the opportunity to work within a supportive environment to develop their skill set.
We invest in the region to support future growth, address climate change and work in partnership to improve river health.
We are known for keeping the taps flowing and toilets flushing throughout the North West, but we also pride ourselves on delivering excellent customer service, protecting and enhancing the environment and caring for our communities.
General
We are looking for motivated graduates from all backgrounds to help make the North West greener, healthier, and stronger.