In over 25 years, it's made us a trusted provider to organisations across the public and private sectors.
We're actively recruiting a 1st Line Support Engineer to join our dynamic Service Desk team.
From infrastructure and cloud solutions to cyber security, managed services and beyond, our partnership-based approach delivers long-term value for our customers.
We are now looking for an eager candidate to join us as an apprentice.
Employer description
What started out as an ambition to bring high quality gym equipment to the UK fitness market, very quickly turned into much more.
We really value bringing people together through training sessions, competitions and events, helping people hit their fitness goals, while being approachable and friendly we call it Northern hospitality'.
A big part of the role is compiling, consolidating and editing draft content that will be assigned to you, that you deliver as part of our repeatable software development lifecycle model, or via Zendesk tools and other systems and sources in use at Moorepay, to meet the requirements for customer and colleague facing content.
The Knowledgebase Content Creator is a critical member of our Business Services team, whose main purpose is helping our customers and colleagues get the best out of our products and services.
Your responsibilities will lie in the provision of administrative support and query resolution for all internal and external customer training requests, to arrange suitable training and/or assessments.
You will have strong communication skills and be customer service orientated, while maintaining an eye for detail when making training arrangements.
General
Using your administrative and organisational skills you will be responsible for providing an efficient and effective Training co-co-ordination for a large team of multiskilled Trainers/Assessors, organising training and assessments for internal and external customers and ensuring that all the processes and systems are aligned to the needs of the business and industry standards.