The IT Regulatory Reporting Governance function provides a 24x7 service to manage IT Regulatory reportable events regarding IT production incidents that may require reporting to regulators globally in accordance with regulatory requirements.
An immediate requirement has become available for a 1st, 2nd line support engineer to join my client on an initial 6 month contract, on an hybrid working basis in Solihull.
This role will be 3 days onsite in Solihull so local candidates will be preferred.
You will work closely with IT teams and business stakeholders to ensure the platform meets organisational needs, supports ITIL processes, and delivers high-quality IT services.
As an ITSM Implementation Specialist, you will be responsible for the administration, customisation, and maintenance of the ITSM platform (e.g., ServiceNow, BMC Remedy, Cherwell, etc.).
Your role will also involve troubleshooting platform issues, ensuring seamless integration with other tools, and driving automation and efficiency improvements.
Job Title Information Technology (IT) Principal Auditor - Investment Banking, Innovation and Artificial Intelligence.
General
Assistant Vice President
The Group Audit (GA) function takes a proactive, risk-based and independent approach to assist the Bank's business and infrastructure functions to identify key control weaknesses.
Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.