Do you have a passion for IT and a drive to kickstart your career in the technology world
The Caroola Group is excited to be expanding our Apprenticeship Academy and are seeking enthusiastic and talented individuals to join our IT team
As an IT Operations apprentice you will embark on an exciting and rewarding journey that combines practical on-the-job training with academic learning.
Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching.
We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast.
As an IT Technician, you will be at the heart of our organisation's technology department.
You will be required to help keep our IT operations maintained and provide customer service to our Castelan colleagues.
Specialists in warranties, claims handling, Insurance validation, Inspection services and customer care With more than 1,500,000 UK households benefiting from Castelan Group warranty, care solutions, validation, repair and restoration services we are a proven leader in delivering value to retail and Insurance businesses and peace of mind to customers and policy holders.
Posted by Solutions Through Knowledge • £25K/yr to £28K/yr
Company
We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.