Posted by Randstad Technologies • £35K/yr to £40K/yr
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
A fantastic opportunity has arisen for a IT Apprentice in Watford.
This is a great chance to earn money while you learn in a government funded apprenticeship!
Employer description
As a managed services provider, we manage the full range of technologies used by our clients from desktops to hosted /cloud solutions, including telecoms and network security.
Posted by Sussum Consulting LTD • £50K/yr to £60K/yr
About the Role
Based in Borehamwood, Hertfordshire, my client, a dynamic multisite organisation, requires an IT Developer to optimise and improve their systems through software development, maintenance, and assistance.
General
The role is part of a small team responsible for the effective and efficient operation of the business through the design, development and testing of a range of exciting projects.
During these projects you will be exposed to a number of different systems and technologies, providing a great environment to expand your skills.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
As a ServiceNow Platform Team Leader in our Government and Transport sector, you'll lead and mentor a dedicated team of early-career professionals while being responsible for the support of our Managed Service Domain Separated ServiceNow Platform.
Join Sopra Steria's brand-new ServiceNow Practice, poised for tremendous growth, and be part of one of the most special and ambitious ServiceNow projects globally.
Are you a seasoned ServiceNow expert with a passion for leadership and development?
Join our amazing client, in a dynamic role as an IS Support Specialist, providing 2nd / 3rd Line Support and Systems Administration across two UK manufacturing sites.
You'll be immersed in a diverse Windows / Linux environment, showcasing your expertise in virtualisation and networking.
Key Responsibilities
Take ownership of incidents from initiation to resolution, demonstrating unparalleled troubleshooting skills across various technical domains.
Posted by Morgan Philips Specialist Recruitment • £70K/yr to £75K/yr
General
We are looking to offer a Business Architect the opportunity to join our expanding IT Architecture team based in Stevenage
About the team
The Group Architecture team, part of the wider IT function, currently consists of eight architecture specialists (Enterprise, Information, Technical, and Solution) and supports the realisation of the organisations strategic objectives through the creation of a scalable, secure and resilient architecture.
With an open and collaborative culture and unwavering focus on doing what is right for our clients and colleagues alike, the team sits at the forefront of delivering strategic technology change.