TheroleinvolvesworkingwithintheMotorFinanceRecovery'sdepartment,mainlyassistinganexternalteamof Appointed Representatives in field based vehicle recoveries.
Must have previous experinece ideally in Motor Finance and or an FCA regulated environment.
Posted by Eteach Group Services Limited • £25K/yr to £30K/yr
What we offer
Opportunities for career growth.
Ongoing training and professional development opportunities to enhance your skills.
General
Assist the team with compliance and vetting, whilst following strict internal processes and external guidelines to secure teachers and teaching support staff to the teaching supply pool.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.