Our client is a prominent UK based charity, seeking aService Desk Analyst to join their established team.
The Role
As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
There will also be the opportunity to get involved in project work.
You hold a vital role in our team ensuring that all day-to-day activities such as incident response, service request fulfilment, change control, availability and performance management of the IT Operations platform are carried out within a controlled and compliant framework.
Joining our IT Operations and Service Delivery team in a new stage of our exciting journey, you are an in-house infrastructure subject matter expert for VMware, Windows Server and Microsoft Exchange.
A job opportunity has arisen for an experienced IT Project Manager to join a highly established organisation during a period of rapid technical and business transformation.
Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers.
As a Service Desk Analyst you'll play a crucial role in assisting internal customers.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Yolk Recruitment is supporting Adnodd to recruit a Commissioning and Quality Officer who will play a key role in shaping Adnodd's mission by ensuring the effective commissioning, procurement, and quality assurance of educational resources.
Adnodd is a new company created by Welsh Government to secure easy access for all learners and teachers to innovative, high-quality, and bilingual resources that will enrich their experience of the Curriculum for Wales.
Adnodd will provide strategic direction and work with practitioners and content creators across the education landscape to commission and quality assure the education resources that will help learners to succeed.
Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting.
Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities.
You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments.