£35K/yr to £45K/yr
Cardiff, Wales
Permanent, Variable

Datacentre and IT Operations Analyst

Posted by ZIGUP.

Location: Home based
Salary: up to £45,000 + generous on-call payments

Joining our IT Operations and Service Delivery team in a new stage of our exciting journey, you are an in-house infrastructure subject matter expert for VMware, Windows Server and Microsoft Exchange. You hold a vital role in our team – ensuring that all day-to-day activities such as incident response, service request fulfilment, change control, availability and performance management of the IT Operations platform are carried out within a controlled and compliant framework. There will also be the opportunity to get involved in project work.

In short, it is a great time to work here and, as a Datacentre and IT Operations Analyst, you can have a significant impact on how we work, how the business develops and how successful we can be.

Join ZIGUP as a Datacentre & IT Operations Analyst and enjoy some outstanding benefits...

Of course, there's a great basic salary, but that's just the beginning, our most popular benefits include...

Salary – up to £45,000 depending on experience, reflecting your skills and experience.
Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you'll have public holidays too and an extra day's leave to celebrate your birthday!
Pension - Employer contributions of 5%
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

  • First and foremost you have demonstrated success in a similar infrastructure role, experience with VMware and the Microsoft stack being key
  • You'll have a proven background in an infrastructure delivery environment (including infrastructure monitoring, incident resolution, datacentre delivery management and SEG, Exchange and Internet/Proxy server administration, etc) preferably supported by formal accredited training
  • You'll be able to operate effectively in a high-tempo and time critical IT operations and service delivery environment, managing your workload independently and resourcefully to meet deadlines and expectations
  • You'll be able to collaborate with a wide range of IT and Change peers and can clearly communicate solutions to both technical and non-technical team members and stakeholders

About Us

ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.

Our Purpose? Keeping customers moving, smarter.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.