To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
Like us, you excel at collaboration, exploration and innovation.
About Us
About Us:Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
We are a leading IT company offering a complete out-sourced IT solution to organisations across the UK.
We act as a full service out-sourced IT department for organisations, providing nimble around the clock care.
Our team of experts have an extensive track record in delivering software and hardware solutions to major blue-chip clients and our technicians are highly skilled in planning, implementing and trouble-shooting.
With over 15 years of dedicated experience, our services cater to the specific demands of schools and businesses.We empower schools with the confidence, stability, and passion needed to excel in IT.
Cringe Technologies stands as a seasoned expert in the ever-evolving field of IT.
Overview
We are now looking for an eager candidate to join us as an apprentice.
To provide support and be responsible for the day-to-day running, operation, and installation of IT and audio-visual equipment, support the commercial operations and the gallery-based interactives.
Key Role Responsibilities
To provide first- and second-line support for my client's Information Technology and Audio-Visual systems through performance of the job functions detailed below.