________________________
_______________________
______________________
____________________
________________________
_______________________
_________________________
_____________________
______________________
___________________
Our client is a leading global systems provider of advanced integrated technology in parking management systems. They develop, manufacture, distribute and service equipment and have a tradition of innovation and invention. They now require a Training Support Specialist to create & tailor training plans / packages to meet customers' requirements. THE ROLE You will responsible for training customers and colleagues on all aspects of their electro-mechanical / IT cloud-based systems, including system reports. Plan and create relevant training material, videos, and instruction documents to guide customers on how to operate systems. Collaborate with subject matter experts and stakeholders to gather and validate training content and materials. Conduct training needs ( gap analysis, ) assessment to identify skills and develop appropriate training solutions. Assist in the implementation and adaptation of new technologies by providing training and support to end users. Maintain an up-to-date training calendar. Carry out remote training. Coordinate training plans with customers, understand their needs and manage customer expectations and gain feedback. Provide required training and anticipate future needs based on client feedback. Coordinate the booking process for all training. Have a flexible attitude to work away, with occasional overnight stays of 1-2 nights across the UK. Liaise with internal and external customers at all levels, contribute to a service minded and client-oriented approach focused upon the end-user's satisfaction. THE INDIVIDUAL You will have a background in designing, delivering and evaluating training programmes ideally, but not essentially for technology organisations. Preferably with training or teaching qualifications / courses. You be passionate about learning & development, able to learn quickly, with the ability to work in the ever-changing context of a growing organisation. Proficient in Microsoft Word, Excel and presentations. Must have a driving licence and be willing to travel to different sites. Be an excellent communicator with good interpersonal skills; able to work effectively independently and as part of a team collaborating well with colleagues. Full product training will be offered. WHY APPLY? This is an excellent opportunity to join an organisation that constantly invests in best-in-class technologies to ensure they remain at the forefront of their chosen markets. You will be joining a talented group with a shared vision of delivering consistently great results for their clients and partners, as well as ensuring the culture is fun & inclusive. You will not be disappointed with the long-term career prospects and rewards, joining an organisation with a leading learning / academy as well as a solid order book and a well-established customer base. This is a great opportunity to join an established organisation who encourage motivation through excellent education and training opportunities, transparent structures and flat hierarchies. A basic salary of c. £40,000 p.a. company car expenses 25 days holidays mobile & laptop discounts pension - company pays 7% providing employee contributes 2% life assurance available after probation period.
Our client is a leading global systems provider of advanced integrated technology in parking management systems. They develop, manufacture, distribute and service equipment and have a tradition of innovation and invention. They now require a Training Support Specialist to create & tailor training plans / packages to meet customers' requirements. THE ROLE You will responsible for training customers and colleagues on all aspects of their electro-mechanical / IT cloud-based systems, including system reports. Plan and create relevant training material, videos, and instruction documents to guide customers on how to operate systems. Collaborate with subject matter experts and stakeholders to gather and validate training content and materials. Conduct training needs ( gap analysis, ) assessment to identify skills and develop appropriate training solutions. Assist in the implementation and adaptation of new technologies by providing training and support to end users. Maintain an up-to-date training calendar. Carry out remote training. Coordinate training plans with customers, understand their needs and manage customer expectations and gain feedback. Provide required training and anticipate future needs based on client feedback. Coordinate the booking process for all training. Have a flexible attitude to work away, with occasional overnight stays of 1-2 nights across the UK. Liaise with internal and external customers at all levels, contribute to a service minded and client-oriented approach focused upon the end-user's satisfaction. THE INDIVIDUAL You will have a background in designing, delivering and evaluating training programmes ideally, but not essentially for technology organisations. Preferably with training or teaching qualifications / courses. You be passionate about learning & development, able to learn quickly, with the ability to work in the ever-changing context of a growing organisation. Proficient in Microsoft Word, Excel and presentations. Must have a driving licence and be willing to travel to different sites. Be an excellent communicator with good interpersonal skills; able to work effectively independently and as part of a team collaborating well with colleagues. Full product training will be offered. WHY APPLY? This is an excellent opportunity to join an organisation that constantly invests in best-in-class technologies to ensure they remain at the forefront of their chosen markets. You will be joining a talented group with a shared vision of delivering consistently great results for their clients and partners, as well as ensuring the culture is fun & inclusive. You will not be disappointed with the long-term career prospects and rewards, joining an organisation with a leading learning / academy, as well as a solid order book and a well-established customer base. This is a great opportunity to join an established organisation who encourage motivation through excellent education and training opportunities, transparent structures and flat hierarchies. A basic salary of c. £40,000 p.a. company vehicle 33 days holidays mobile & laptop discounts pension - company pays 7% providing employee contributes 2% life assurance available after probation period.
Our client is a leading global systems provider of advanced integrated technology in parking management systems. They develop, manufacture, distribute and service equipment and have a tradition of innovation and invention. They now require a Training Support Specialist to create & tailor training plans / packages to meet customers' requirements. THE ROLE You will responsible for training customers and colleagues on all aspects of their electro-mechanical / IT cloud-based systems, including system reports. Plan and create relevant training material, videos, and instruction documents to guide customers on how to operate systems. Collaborate with subject matter experts and stakeholders to gather and validate training content and materials. Conduct training needs ( gap analysis, ) assessment to identify skills and develop appropriate training solutions. Assist in the implementation and adaptation of new technologies by providing training and support to end users. Maintain an up-to-date training calendar. Carry out remote training. Coordinate training plans with customers, understand their needs and manage customer expectations and gain feedback. Provide required training and anticipate future needs based on client feedback. Coordinate the booking process for all training. Have a flexible attitude to work away, with occasional overnight stays of 1-2 nights across the UK. Liaise with internal and external customers at all levels, contribute to a service minded and client-oriented approach focused upon the end-user's satisfaction. THE INDIVIDUAL You will have a background in designing, delivering and evaluating training programmes ideally, but not essentially for technology organisations. Preferably with training or teaching qualifications / courses. You be passionate about learning & development, able to learn quickly, with the ability to work in the ever-changing context of a growing organisation. Proficient in Microsoft Word, Excel and presentations. Must have a driving licence and be willing to travel to different sites. Be an excellent communicator with good interpersonal skills; able to work effectively independently and as part of a team collaborating well with colleagues. Full product training will be offered. WHY APPLY? This is an excellent opportunity to join an organisation that constantly invests in best-in-class technologies to ensure they remain at the forefront of their chosen markets. You will be joining a talented group with a shared vision of delivering consistently great results for their clients and partners, as well as ensuring the culture is fun & inclusive. You will not be disappointed with the long-term career prospects and rewards, joining an organisation with a leading learning / academy, as well as a solid order book and a well-established customer base. This is a great opportunity to join an established organisation who encourage motivation through excellent education and training opportunities, transparent structures and flat hierarchies. A basic salary of c. £40,000 p.a. company car expenses 25 days holidays mobile & laptop discounts pension - company pays 7% providing employee contributes 2% life assurance available after probation period.
About the opportunity: We are the internal recruitment partner for our client, a rapidly growing IT service provider with a commitment to delivering exceptional service through a customer focused approach and cutting-edge IT technology solutions. We are presenting an exciting opportunity for a highly experienced and dynamic individual to join their team as a Technical Consultant, working with a diverse range of clients across various industries. As the Technical Consultant, You will be responsible for providing an exceptional service to our key clients but to also act as an escalation point for the internal team, providing high-level technical expertise on complex issues to a 3rd line level This is a hands-on technical role which will see you providing onsite support and working collaboratively with both technical and non-technical stakeholders, building trusted relationships and providing credible recommendations to meet their IT needs. You will be tasked with the onboarding of new clients, reviewing IT infrastructures, and producing bespoke project and technical plans. You will be responsible for the planning and execution of projects, implementing new technology solutions, and providing ongoing support and guidance. The successful candidate will have a deep understanding of the IT infrastructures, systems integration, and cloud technologies. If you are self-sufficient with a proactive approach, a customer-focused individual with a passion for technology and a desire to drive innovation whilst contributing to the success of the business, we would love to hear from you. Requirements The successful candidate will be able to demonstrate the following: Previous experience in a similar role delivering onsite support. A strong background in IT support and experience of working within a managed service provider enviroment. Highly client-focused with the ability to build trusted relationships. Experience of managing and delivering complex IT projects and upgrades. Strong communication to successfully collaborate with both technical and non-technical stakeholders. Highly proactive and self-motivated with a commercial understanding. Up to date with the latest industry trends and emerging technologies. Live within a commutable distance to Pitstone with the willingness to travel to client sites. Knowledge and technical experience of the following to a 3rd line level including installation, configuration, and migrations: Strong knowledge and understanding of Microsoft 365 technologies including Teams, SharePoint, OneDrive, Entra ID. Microsoft Azure including migrations. Awareness of modern device management through Microsoft technologies, ideally encompassing WVD, Intune and Autopilot. Experience with older on-premises server hardware and software including Exchange, Firewalls, antivirus, backup expertise and intermediate networking skills. Benefits In return we are offering: A competitive salary of £50,000-£55,000 dependent on skills, knowledge, and experience. Car allowance. Pension contributions. Holiday entitlement of 25 days plus bank holidays, increasing by 1 day for each year of service up to a maximum of 28 days. Interested? Then APPLY now for immediate consideration. All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email