Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.
Customer Experience Adviser required for a temporary role in the Sunderland area.
This is with a construction business and the purpose of the role is to liaise between the site team and residents.
This is within a social housing setting and it is key to ensure the impact of refurbishment works is kept to a minimum by understanding residents' needs and circumstances whilst providing a high level of customer service at all times.