You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business, in line with formal business processes and SLAs.
Our Client is a leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst to join their shared services IT team, delivering service excellence to some 6500 users (including VIPs and Executives) spanning multiple global office locations.
As an IT Access Management Analyst, you will be responsible for administering a user's IT access rights throughout their employment lifecycle from joining, moving, and leaving allowing the correct access and permissions to business applications, shared drives, file systems, mailboxes, mobiles devices, and other IT assets.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
Our client, a Telecoms Firm at the forefront of a rapidly developing country-wide rollout, is at a key stage of growth, setting the foundations to continue delivering industry-leading products and experiences as they scale over this coming period.
Calling all Project Managers, this is your opportunity to be part of something big.
The next goal for our client is to ensure they are awarded certified grades and standards, and you will be key in helping to achieve this.
One of our Milton Keynes based clients require 2 x Telephonists to start as soon as possible, one Permanently and the other on a contract basis until 31st December 2024, with the possibility of being taken on permanently thereafter.
To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
Working Monday to Friday, mostly 9am - 5pm with 1 hour for lunch.
Broad experience is valued, especially around managing IT for organisations from 20-500 users and varying needs.
An experienced 2nd Line IT Field & Support Engineer with at least 3 years of experience is needed to join the team at this leading Managed Services Provider supporting IT infrastructures for multiple clients across Milton Keynes or the region on a full-time, remote (work-from-home) basis.
Candidates must be good communicators, clear thinkers and friendly people.
Within this dynamic role you will provide expert-level support for IT infrastructure, including network design, cloud service management (Microsoft 365 and Azure), server and storage administration (VMWare, Windows Server, SAN), desktop and virtual desktop delivery (Microsoft SCCM, Citrix ADS VDI), email system management (Microsoft Exchange), application deployment, backup and restoration (Veritas NetBackup, Azure services), and patch deployment.
Well established business based in Milton Keynes are looking for an experienced 3rd line Infrastructure Engineer to join their IT department.
You will leverage your strong problem-solving skills and root cause analysis expertise to troubleshoot complex issues, ensuring minimal downtime and optimal performance.