Posted by Michael Page Technology • £50K/yr to £60K/yr
The role of IT Service Analyst is responsible for managing the employee IT experience.
This includes managing our external IT Managed service partner, common business process including application management, onboarding of new employees and device standards and processes.
Posted by Holden Knight Education ltd • £25K/yr to £30K/yr
General
We are currently looking to recruit a IT Technician to provide expert technical support and take responsibility for the management, monitoring and maintenance within one of our client schools computer systems.
The ideal candidate will have an in-depth technical understanding of IT systems and technologies, alongside proven experience, You will be well versed in diagnosing and resolving complex technical errors and providing advice and guidance to service users.
The successful candidate will be
Enthusiastic, passionate, creative, flexible and innovative with the drive and determination to successfully contribute to whole school improvement.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Our clients are seeking a focused, customer-driven professional to join their team as a Customer Success Consultant.
In this role, you will work closely with our valued clients to understand their challenges and use our existing solutions to enhance their customer and user experiences.
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.