Role involves both 1st line support including tasks like password resets, software installations, and basic hardware support.
AS well as 2nd line support resolving more complex technical issues, conducting in-depth troubleshooting, and escalating incidents to third-line support if necessary.
Acting as the 1st point of call for users that need assistance.
The ideal candidate will have IT Support experience, be willing to learn new technologies, and have a high level of customer service.
You will receive ongoing training and be able to shadow senior engineers performing migrations and rollouts on multiple platforms.
Our client is looking for a determined and passionate 1st to 2nd line engineer to join a fast-paced environment who is eager for progression and looking for a challenge.
The successful candidate will be involved in a variety of IT support activities, including initial triage, troubleshooting, and providing first-line support to our internal users.
This is a fantastic opportunity to gain hands-on experience in IT support while working towards a Level 3 Information Communications Technician apprenticeship qualification.
Our client are looking for a motivated and enthusiastic individual to join their IT team as a First-Line IT Apprentice.
We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional travel to their other Manchester based offices.
You will also have the opportunity to develop into infrastructure roles internally.
There will be ongoing training and opportunities to shadow senior engineers carrying out migrations, deployments and roll-outs.
My client are looking to recruit a Junior IT Technician to work within a small team (3 people) to ensure technical competency and fantastic customer service to all service users.
They are a purpose driven company that is growing year on year and proud winners of the North West Wholesaler of the Year at the Family Business Awards and the Greater Manchester Good Employment Charter Flexible Working Award 2022.
My client are looking to recruit a Junior IT Technician to work within a small team (3 people) to ensure technical competency and fantastic customer service to all service users.
They are a purpose driven company that is growing year on year and proud winners of the North West Wholesaler of the Year at the Family Business Awards and the Greater Manchester Good Employment Charter Flexible Working Award 2022.
In this role, you will act as an escalation point for the Service Desk on infrastructure-related incidents and perform day-to-day administration of all infrastructure-related systems.
Our dynamic and ever-growing business client is seeking a passionate and logical Infrastructure Engineer.
We have an exciting field-based opportunity for a Customer Support Technician to join the team at Sun Chemical, the world's largest producer of printing inks and pigments.
Full time, permanent
Rochdale, OL16 4LE Field Based you can be based anywhere in England
Our client is looking for an experienced IT Field Engineer to join their Managed Services team in assisting over 20 schools with IT support.
Phone, email and remote support will also be provided to ensure all issues are resolved quickly and efficiently.
You will be visiting different educational trusts, all situated within a 45 minute drive of their Oldham based office, a driving licence and access to own car is required (mileage paid).