Are you a Service Desk Analyst looking for a new and exciting opportunity?
I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of Team Goals and have an eagerness to learn.
Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and the willingness to learn then training will be given.
Our Client is looking for someone to join their busy service desk on a temporary basis for 1-3 months.
This is a temp - perm role working 37.5 hours per week.
We deliver exclusively for the leading companies in the IT industry.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
Posted by Exactitude Resourcing Limited • £24K/yr to £26K/yr
General
Job role: The Customer Service / Administrator will be liaising with customers both face to face and on the telephone and providing administrative support to the workshop and the parts department
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension and staff discount
Additional job details
As Customer Service / Administrator you will be a key point of contact for customers.
As a Receptionist, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner.
We're currently recruiting a friendly Receptionist to provide first-class reception service for Defence on a part time basis, contracted to 24 hours per week.
In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.