Job role: The Customer Service / Administrator will be liaising with customers both face to face and on the telephone and providing administrative support to the workshop and the parts department
Location: Winchester
Hours: 8.30am to 5pm, Monday to Friday
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension and staff discount
Additional job details:
As Customer Service / Administrator you will be a key point of contact for customers.
You will have excellent customer service skills and strong attention to detail as you will be dealing with a range of numerical and technical information.
The Customer Service / Administrator role involves:
- Serving customers at the counter, looking up the details for parts required for the workshop
- Pricing parts and preparing customer quotes
- Taking customer payments and raising invoices
- Arranging delivery for parts and stock for the warehouse
- Being able to assimilate information and numerical data
- Scheduling deliveries, collections and service calls
- Updating the database with stock information
- Providing excellent levels of customer service on the telephone and face to face
My client are looking for proven customer service skills and experience as well as strong administration skills and excellent attention to detail. You will be a loyal and supportive team member who is flexible and proactive to help out with other adhoc duties. Please highlight your interest and suitability to the role in your application.
The hours are from 8.30am to 5pm, Monday to Friday, the company offer free onsite parking, 20 days holiday plus 8 x bank holidays, a pension and staff discount. The salary advertised is broad to include the core hours and overtime potential. Your own transport would be ideal as they are based on the outskirts of Winchester.
KnoxRecruit is the trading name of the office support specialism of eXactitude Resourcing Limited and is acting as a recruitment agency in relation to this role. eXactitude complies with all relevant UK legislation and doesn't discriminate on any protected characteristics.