Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
Looking for someone enthusiastic about IT and computers who enjoys repairing them, to work for a business based in Cardiff who specialise in IT systems in shops.
This role is available for immediate start.
You will work in the Workshop refurbishing and repairing PC's, Printers, Screens / Monitors and EPOS equipment down to component level.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
Your passion and strategic thinking will help the business to grow and change for the better.
As a Store Manager you'll really drive the success of your store and inspire your teams with your love for great customer care.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
Yolk recruitment are currently looking to speak with Power BI Developers to support our client on initial 6 month contracts with likely extension.
Initial 6 Month Contract; Cardiff (Hybrid)
Our Global client have chosen Cardiff as their central hub for UK Tech and although the early stages of contracts are likely to be remote, there will be a requirement to work on site 2 days per week eventually so we are therefore looking for South Wales & West based professionals.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
In this role, you will lead the day-to-day operations of the Sales function, driving business growth through the implementation of effective business and sales strategies.
You will report directly to the Managing Director and have the flexibility to work remotely or onsite.
We are currently working with a Global Original Design Manufacturer who are looking for a dynamic and experienced Business Development Manager to join our team.
You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.