As an IT Support Engineer, you will be responsible for providing technical assistance and support to our employees, resolving IT issues and ensuring smooth operations.
We are seeking a talented IT Support Engineer to join our well established client based in Dover.
Key Responsibilities
Provide technical support and troubleshooting for hardware, software, and network issues.
The role of IT Network Engineer is to support and maintain service capability of the Trust's IT network infrastructure, specifically in the area of Networking, Switching, Routing, Wireless, Switch Cabinets, Firewalls, Cabling, WAN Links, ADSL, Network Performance, Security and Resilience.
Key Responsibilities
Support the Network Infrastructure Manager in the delivery of IT network services strategy to the published service level agreement.
Investigate technically complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Do you want to work for a company where you are valued and be a person who can make a difference?
Are you passionate about helping people and looking for a new challenge?
We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives.
In a nutshell, your role would be to provide an effective support service to customers with additional needs in designated services.
Our designated domestic abuse services in Sittingbourne, Kent are currently hiring a Support Officer to join our dynamic and friendly team.
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Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good.