Posted by Randstad Technologies • £35K/yr to £40K/yr
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Posted by Academia the Technology Group • £30K/yr to £35K/yr
About the role
As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Manager.
This is the ideal role if you are looking to join a successful and growing organisation that can offer you long term career development within a well-established and growing technical team.
General
This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Posted by Newstaff Employment • £30K/yr to £35K/yr
Newstaff Employment Services is recruiting for an IT Service Desk Analyst on a 3 Month Fixed-Term Contract, on behalf of our client based in St Albans, Herts.
Must have at least 3 years experience in a similar role