Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
A brand-new opportunity to join a top 30 Law firm based in Birmingham, we are looking for an IT Support Analyst to join an IT team which is 20 strong working on a hybrid setup which involves 3 days in the office and 2 from home.
Key words: 1st line support, 2nd line support, desktop support, IT Support Engineer, Service Desk, Law Firm, Legal, Solicitors
This is a fantastic opportunity to join a firm that has embraced flexible working, offer fantastic benefits and is going through a period of further expansion across the IT team.
An immediate requirement has become available for a 1st, 2nd line support engineer to join my client on an initial 6 month contract, on an hybrid working basis in Solihull.
This role will be 3 days onsite in Solihull so local candidates will be preferred.
My client is currently seeking an ICT Helpdesk Administrator to join their IT team in Birmingham.
In this role, you will be responsible for logging and tracking support requests and incidents in the ICT incident management system, updating IT assets, and resolving 1st line calls.
Additionally, you will assist in creating new user accounts, conducting ICT inductions, and managing the onboarding and offboarding of all staff.