Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
Posted by Pearson Whiffin Recruitment Ltd • £28K/yr to £30K/yr
General
IT Support Engineer - Kent - Hybrid - £30,000 per annum Excellent benefits career development
Overview
An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service.
You will take ownership of incidents and requests assigned to you and manage them through to resolution.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.