Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
General
My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Posted by ITonlinelearning Recruitment • £24K/yr to £37K/yr
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Posted by Empowering Learning • £95.16/day to £107.30/day
We are currently working with a client that supports young adults with complex needs to access Specialist Further Education by delivering individually tailored and designed courses.
Must be a STRONG DRIVER and have your own vehicle
The client we work with operates as an outreach provision, therefore the programme is delivered within a wide range of settings from Students' homes, work placements, local colleges, social activities or leisure-based settings.
My client is seeking a friendly and proactive Business Support Administrator to join their team.
As a Business Support Administrator, you will play a crucial role in the success of the company by providing effective administrative support to our team members and assisting with various day-to-day operations.
You will be responsible for ensuring smooth workflow and maintaining a positive working environment.
Are you a night owl with exceptional customer service skills?
Our client, a leading customer service company, is seeking not one, but two talented Customer Service Advisors to join their team on a temp-to-perm basis.