Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
General
My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Posted by JLD Recruitment Ltd • £24K/yr to £28K/yr
General
You will need to be a driver for networking/events
Purpose of the role
The role will be to provide communication and support services for clients Ensure clients know they are valued and to develop clients re additional products or services (where appropriate).
Promoting the company services and products to prospects through planned communications, networking and other marketing activities.
Posted by ITonlinelearning Recruitment • £24K/yr to £37K/yr
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
My client is seeking a friendly and proactive Business Support Administrator to join their team.
As a Business Support Administrator, you will play a crucial role in the success of the company by providing effective administrative support to our team members and assisting with various day-to-day operations.
You will be responsible for ensuring smooth workflow and maintaining a positive working environment.
Are you a night owl with exceptional customer service skills?
Our client, a leading customer service company, is seeking not one, but two talented Customer Service Advisors to join their team on a temp-to-perm basis.