An award winning building company are looking for a First Line Support/ IT Support Technician to be the first point of contact for an IT issues.
IT Support, IT Technician, ITIL, 1st Line Support/ Helpdesk, Office365, Azure, LAN/ WAN Networking, Windows/ Microsoft proficiency, drives and owns a vehicle.
Hybrid role 2-3 days a week remote and the rest in the office
As IT Support Engineer, you will provide support across our remote sites (primarily Kent, Outer London and M11 corridor, however this is subject to expansion following contract wins) and providing cover in the office when not out on sites.
Support duties include desktop, laptop and tablet platforms, application software (including MS Office, Autodesk), mobile... phones, photocopiers (Ricoh and Konica) and Plotters (HP).
This role will be primarily based in the field travelling between sites during the week to provide a consistent level of support and training.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Join an established, growing IT function in a deskside support role onsite in Sevenoaks, Kent.
You will be working with physical and virtual servers, taking responsibility for service desk calls and owning them through diagnosis and testing to the point of resolution, and communicating with technical and non-technical colleagues so will need to be able to demonstrate experience of explaining technical matters to non-technologists in your experience.
You will be an experienced desktop Support Analyst, with a background in providing high quality service as someone who enjoys helping people and problem solving.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team.
They are now seeking an experienced technical support specialist to join their established team in Aylesford.
The ideal candidate will come from a technical support background, have at least 5 years' experience in Compaction / Heavy plant and will be based within a commutable distance of Aylesford.
My client is an established manufacturer and supplier of compaction and tarmacking equipment.