My client is looking for a service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones.
Our leading client have an exciting opportunity for an IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre.
Key responsibilities include
Working to meet IT Service Desk Service Level Agreements and individual KPI's.
Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service.
This international serving company is looking to expand its IT Support team by bringing in an IT Support Apprentice, who will be getting exposure to a range of activities relating to business user support.
This will generally include supporting laptops, desktops, printers, peripherals, telephones and IT systems, requiring completing diagnostics, repairs, hardware and software installation and configuration, developing working practices and processes, supporting end user requests and working on business projects as required.
Antalis are a leading distributor of business-to-business goods and services.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.