Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Do you have a professional approach to customer service and enjoy helping people?
For this role, we do need someone with recent IT Support experience.
We're looking for 2 IT Technicians to join an organisation based to the South of Cambridge.
You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.
The IT Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applications.
Consistent customer care, quality standards, and reporting requirements are core competencies of the position.
General
Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a IT Support Engineer on a 12 month rolling contract