The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
We are looking for an IT Support Technician to provide hands-on technical support for our corporate and customer-managed IT infrastructure and projects.
The role involves working as part of the IT team to deliver a quality 24/7 service to internal users, both at HQ and remotely, as well as to nominated customer gateways, servers, and laptops.
As an IT Infrastructure Support Technician, you will provide day-to-day hands-on technical support on the corporate and customer-managed IT infrastructure and projects.
Our client, a leading organisation in the IT industry, is seeking a skilled IT Infrastructure Support Technician to join their team.
The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.
Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis.
Responsibilities for the IT Support Technician
Provide direct user IT software and hardware support in person or remote.
The IT Support Technician will be an integral team member in the Technology department of our industrial/manufacturing company, tasked with providing first-line support and ensuring the smooth operation of all IT systems.
This job is a full time , on-site position based in Derby
Our client is a well-established player in the industrial and manufacturing sector.