Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
Posted by Central Employment Agency (North East) Limited • £38K/yr
IT Helpdesk Team Leader job profile
Lead the delivery of IT support to the organisation.
General
Due to business requirements, this IT Helpdesk Team Leader role would be a FT/onsite role.
Central Employment are working with an award-winning Professional Services client based in Newcastle, as they look to appoint an IT Helpdesk Team Leader to their growing in-house IT, Data and Digital team.
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
We are seeking an experienced IT Support Manager to lead our technical support team.
General
We pride ourselves on delivering exceptional IT support and solutions to our clients, ensuring their technology infrastructure runs smoothly and efficiently.
We are a dynamic and growing Managed Service Provider (MSP) serving mid-sized businesses across various industries.