We currently have an exciting opportunity available for a 1st Line Technical Support Specialist to join our Service Delivery Team based in Brentford, London (some fieldwork may be required).
Role & Responsibilities
You will join us on a full time, permanent basis in return for a competitive salary of £20,000 - £27,000 per annum.
Posted by The Language Business - Language Recruitment Specialists • £27K/yr to £33K/yr
Excellent opportunity for a Graduate 1st Line Technical Support Specialist - German speaking - to join a leading and very well established and successful international company to support German speaking customers with email, calls and live chat.
Office location is SW London (3 days a week, Tuesdays, Wednesdays and Thursdays - remote for non office days. )
This role will provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups.
The 1st / 2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations.
Are you keen to work for an IT Service provider, providing first class IT services to the education industry?
Are you a Junior ICT Technician looking for your next career opportunity?
You will work on site covering 2 schools in Harrow, ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability.
Posted by vertex-it-solutions • £35K/yr to £38K/yr
General
As a 2nd Line Service Desk Engineer, you will be an integral part of our dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to our clients.
Key Responsibilities
Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times.
Promptly respond to requests for technical assistance via phone, ticketing system and email.