The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
Come and join us as a highly skilled and motivated Platform Operations Manager joining our newly created IT team to help deliver exceptional customer support to our customers and colleagues.
This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset.
The Role
As our new Platform Operations Manager / Service Desk Manager, you will take on a pivotal role in our organisation.
An exciting opportunity has arisen for an IT Sales Manager to join an industry-leading MSP/VAR specialising in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients.
About the role
With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff.
Ashby Computer Services LLP is seeking a talented 1st Line IT Support Technician to join our dynamic team in Northampton.
As a 1st Line IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver top-notch technical solutions to our clients.
About Us
Ashby Computers are a Microsoft Gold Accredited Managed Service Provider (MSP) / Modern workplace accredited.
A 1st/2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients.
1st/2nd Line IT Support Engineer - Northampton - £28K
DBS checks will be undertaken before starting this role.
If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you.
Let's look at the role and responsibilities
You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time and both simple and complex solutions.