Migrant Help are currently looking for an IT Support Engineer to join our expanding and dedicated IT & Data department on a full time, permanent basis.
This is a home-based role (with travel to regional offices).
In return you will receive a competitive salary of £30,000 - £35,000 depending on experience.
Provide general 1st / 2nd / 3rd line IT support to users on-site.
Site Co-ordinator with responsibility for the IT resources and management of staff at locations responsible for, with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team availability.
General
Reporting to the IT Operations Manager this technical role has specific focus on the College's site based IT systems responding to IT issues along with ensuring the viability of desktop systems and local applications.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
The IT Support Officer is a crucial member of our team, responsible for ensuring that new starters and existing users have the necessary resources to work efficiently and without disruption.
About us
Retail Trust is a cloud-first organisation leveraging the Microsoft technology stack to deliver top-tier services to our clients and customers.
Our operations are deeply integrated with Azure/Entra, MS365 services, Intune Endpoint Manager, and Defender to ensure seamless and secure service delivery.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
The IT support engineer will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT manager.
The position is responsible for supporting and maintaining the Desktop operating systems and phones plus general maintenance of all IT-related hardware/software.
The position provides exposure to a broad range of IT-related projects and activities.