Posted by Judge Recruitment LTD • £30K/yr to £34K/yr
Key skills required for an IT Field Engineer
Experience working in a 1st or 2nd Line IT Support role or similar.
General
A fantastic opportunity has become available for an ambitious IT Support Engineer who is looking to develop their skills in a dynamic environment.
The key purpose of an IT Support Technician
The key purpose of the role is to provide onsite ICT support to busy educational establishments across the South West and South East of the UK, supported by First and Third Line Teams.
Posted by IT Talent Solutions Ltd • £24K/yr to £30K/yr
General
The team is dedicated to providing top-tier financial services to their clients, and theyre looking for a talented First Line Support Engineer to join us in delivering exceptional technical support.
Technical Support Analyst required by my leading Basingstoke financial company known for our innovative solutions and commitment to excellence.
Key Responsibilities
Serve as the initial point of contact for all technical support inquiries from internal and external clients.
In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work.
If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.
My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.