The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management Lead required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Problem Management Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management's role is to protect clients from any known issues.