Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Posted by Ideal Personnel and Recruitment Solutions • £42K/yr to £45K/yr
Role
Supervising and mentoring the IT helpdesk team, providing guidance, support and training.
General
Our client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers.
Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.
Posted by Macildowie Recruitment and Retention • £24K/yr to £28K/yr
Role Overview
The Customer Service Assistant will be responsible for providing timely assistance to customers, managing inquiries, processing orders, and ensuring overall customer satisfaction.
About the Company
They are currently seeking a dedicated Customer Service Assistant to enhance their customer experience and support their operational team.
This well-established company that is recognised for its commitment to high-quality products and exceptional customer service.
Posted by St Andrew's Healthcare • £40K/yr to £50K/yr
We working together with a number of organisations to transform the lives of people with complex mental health needs.
We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.
We are St Andrew's, a mental health Charity which inspires Hope.
Posted by Hays Specialist Recruitment Limited • £43K/yr to £48K/yr
General
You will provide support to bank users on Core Banking and Online Banking applications, configured interfaces, document processes, support testing and work within a small Applications support team.
You will work closely with the managed service partners to provide first class BAU support and service management to the business, and with the wider IT team to support their functions.
WHY SHOULD YOU JOIN
You will join a team with a very supportive culture where learning and development is encouraged and aided.
Perhaps you are looking for a role where you have to travel and use you expertise to benefit other departments within the business?
You've been in a senior IT capacity for the last 3-5 years, but your ambition to work for a leading industry name is outweighing the benefits of your current role.
Is the next step in your career managing a slightly larger team?
Posted by Virtuoso Recruitment Limited • £23K/yr to £26K/yr
Responsibilities of the role include
Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
They are looking for energetic and motivated graduates to join their small but friendly Technical Support team based in Northampton.
Our Client is a fast growing multi-award winning group of businesses providing to small businesses, retailers and charities.