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Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer.... They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities: Provide proactive service and efficient client resolutions, including disaster recovery solutions. Deliver technical support via phone, remote access, and on-site visits. Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment. Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems. Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms. Experience with Hyper-V/VMware and familiarity with Linux system administration. Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls. Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc. Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!