Our client based in Northamptonshire, are seeking an Sage Helpdesk Specialist to join their growing business to provide telephone and remote software support for Sage 200 and other products.
Hours: Full time (7.5 hours from 9am to 5:30pm) - Hybrid / Home Working after 6 months
Responsibilities:
- To provide product support for ERP(Sage) software and associated products.
- To attend project handovers and resulting on-site pre-project analysis visits.
- To install Sage and Sage-related software.
- Post installation support (telephone, email and remote).
- Specific Products (Training available where required) including Sage 200 ERP software/Microsoft Business Central software, Sicon and Draycir Add-on modules.
Skills and Experience:
- Enthusiasm and confidence.
- Good communication and organisational skills.
- Interest in IT.
- Ability to learn quickly.
- Helpdesk experience (an advantage).
- Sage 200 experience (an advantage).
- Car driver essential.
Benefits:
- Opportunities for personal development and advancement.
- Company profit-sharing bonus scheme (after qualifying period)
- Full private medical cover.
- Free parking.
- Drinks and snacks are provided.