We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide group wide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Posted by Proactive Appointments • £200/day to £220/day
As an IT Support Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications.
IT Support Analyst - 5 days on site - Occasional Overtime
We are looking for an experienced IT Support Analyst to join a fantastic new client of ours who are an internationally renowned company.
We are seeking an experienced Deskside Support Engineer to join our in Guernsey.
General
The successful candidate will provide on-site technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization on a contract basis.
This role requires a proactive and customer-focused individual with extensive knowledge of IT infrastructure, networking, and system administration.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Document fixes for use by others within a knowledge base system.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
IT skills and operational skills in the use of Liquid Logic.
Excellent communication and interpersonal skills are essential.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.