As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Manage and maintain good quality, accurate documentation on all IT processes.
About the role
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Posted by Premier Work Support • £23K/yr to £25K/yr
A great opportunity has arisen within one of our long established clients for a Customer Support Administrator to join their friendly Contracts Team on a full-time permanent basis.
Reporting to the Project Manager, the successful candidate will be working closely with the contract sales team dealing with daily customer requirements, co-ordinating projects and be the link between the sales team, customers and other departments in the business.
You will be working 37.5 hours per week, 08.00-16.30, Monday-Thursday and Friday 08.00-15.30.
Premier Recruitment Group is working in partnership with a well established and international organisation based in Dartford to recruit a Commercial Support Administrator to join their team.
Full-time and temporary position that may become permanent role for the right candidate.
We are recruiting for a Service Desk Administrator to support 500people with all software used by the firm, including Accountancy, Tax, Practice management, Document management software, as well as Microsoft office applications, by answering and logging calls in a prompt, professional manner, resolving problems where possible and escalating where required to 2nd Line Helpdesk Support
We provide a hybrid working arrangement (3 days in the office and 2 days working from home) following your successful integration into the company.
To ensure provision of a high-quality internal service experience for all colleagues and Partners whilst ensuring Kreston Reeves policies, procedures and values are met.
Migrant Help are currently looking for an IT Support Engineer to join our expanding and dedicated IT & Data department on a full time, permanent basis.
This is a home-based role (with travel to regional offices).
In return you will receive a competitive salary of £30,000 - £35,000 depending on experience.